Using knowledge management to measure risk

May 1, 2018     by Ira Skop

2018 CLM WC Conference in Chicago

Alternative Fee Arrangements (AFA)–Path to Re-Engineer Adjuster/Defense Attorney
May 23, 2018 1:20 PM

As claimants seek representation and litigation volumes grow, insurers and large self-insureds need to find new methods, incentives, and measurements for defense counsel performance. This session recognizes that total case payment (indemnity and total expenses) is the essential standard for performance measures. We equally recognize that time in the settlements and payments can distort the ultimate cost. An actuarial standard must be used. With all this technical structure, the panel brings the practical dimension of being able to communicate with executives not schooled in the details of claims.

Bruce Astrachan, Retail Business Services, an Ahold Delhaize company
Richard Denning, Shelter Island Risk Services
Keith Higdon, ESIS
Douglas Rosenzweig, French & Casey, LLP

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